Yesterday:
Got headed toward work a little early as I had an early service call that morning. Stopped at the coffee shop, ordered an iced coffee at the drive-thru. “Um, OK…pull around.” After the first genius tried to give me money back (I had given him exact change) another service worker asked me, “Uh, did you want an Iced Mocha?” I explained that I wanted, you know, exactly what I had ordered–and ICED COFFEE. She looked at me blankly for a moment, then said, “like coffee, with ice?” If I hadn’t paid already, I swear I would have driven off right then. How the hell are you going to work in a coffee shop and not know what the hell an iced coffee is?!?
Today:
I had been tasked by my ever-vacationing sister to let her dog out after work because her house / dog sitter had to work late. Fine. Not my favorite thing to do in the world, but not that big of a deal either. So I head that way, fight traffic, and pull into her driveway to see a van parked there. OK, I think to myself, maybe she still isn’t here. I get out of the car and hear the dog barking from the porch. Nope, she’s here, otherwise he would be inside in his crate. I walk up to the house and this nice young woman comes out and says, “I got off work early today. Your sister left a number for you but it looked like a cell phone so I didn’t want to call it.” So, let’s follow the thought process. Put the options on a scale if you will. Which thing would tend to make a person more upset: getting a call on their cell phone (that is why we HAVE cell phones lady) telling them that they DON’T have to detour after work and take the dog out? OR not getting a call on their phone, having them drive out and make that detour only find out that there was absolutely no reason to do that. Seems simple enough. Right? RIGHT? Wrong. She chose…poorly.
My sister is just lucky that I would never use this as an excuse to guilt her into stopping at a 7-Eleven to bring me a bunch of Better Made Red Hot BBQ Potato Chips back from Michigan…